Privacy Policy

Effective Date: August 01, 2025

AGC Media Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.agc-media.com (the “Website”) or engage with our services. If you do not agree with the terms of this Privacy Policy, please do not access the Website or provide us with your personal information.

By using our Website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data from you:

• Personal Identifiers: Name, phone numbers, email addresses.
• Other Information: URLs (e.g., website addresses provided for audits or services).

This data is collected when you submit it voluntarily through contact forms, email inquiries, or other interactions on the Website.

We may also automatically collect non-personal information such as IP addresses, browser type, device information, and usage data through cookies and similar technologies to improve user experience. For more details, see our Cookie Policy section below.

2. How We Use Your Information

We use the collected information for the following purposes:

• To perform audits and analyze your website or business needs.
• To send marketing emails, newsletters, or promotional materials (with your consent, where required).
• To improve user experience on our Website, such as by analyzing how visitors interact with our content and services.

We process this data based on legitimate interests (e.g., improving services), consent (e.g., for marketing), or contractual necessity (e.g., to provide requested audits).

3. Sharing Your Information

We do not share, sell, rent, or trade your personal information with any third parties for marketing or other purposes. Your data is used solely by AGC Media Ltd for the purposes outlined above.

In exceptional circumstances, we may disclose information if required by law, to enforce our site policies, or to protect ours or others’ rights, property, or safety.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Specifically, we keep your data until you unsubscribe from our communications or request deletion. After that, we securely delete or anonymize it, unless required to retain it for legal reasons.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These include firewalls and malware protection software to prevent unauthorized access, alteration, disclosure, or destruction of your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights Under Data Protection Laws

As we primarily serve users in the UK, your rights are governed by the UK GDPR. You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer needed or if you withdraw consent.
• Restriction: Limit how we process your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format or have it transferred to another controller.
• Objection: Object to processing based on legitimate interests (e.g., marketing), including the right to opt-out of direct marketing at any time.
• Withdraw Consent: If processing is based on consent, you can withdraw it anytime without affecting prior processing.

To exercise these rights, contact us at Alfie@agc-media.com. We will respond within one month (extendable to two months for complex requests). If unsatisfied with our response, you can complain to the UK’s Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. Cookies are small text files stored on your device.

• Essential Cookies: Necessary for the Website to function (e.g., session management).
• Analytics Cookies: Help us understand how visitors interact with the site (e.g., via Google Analytics).
• Marketing Cookies: Used for targeted advertising and email campaigns.

You can manage cookies through your browser settings or by opting out via our cookie banner. Note that disabling cookies may limit site functionality. For more information, see our Cookie Policy (if separate) or contact us.

8. Children’s Privacy

Our Website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

9. International Data Transfers

As our operations are based in the UK, your data is processed within the UK. If any transfers occur outside the UK (e.g., to EU-based tools), we ensure adequate safeguards like Standard Contractual Clauses are in place to maintain data protection standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

AGC Media Ltd, Lucius Street, Torquay, Devon, United Kingdom, Email: Alfie@agc-media.com