Web design & development · Torquay, working across the UK

Web design that turns your visitors into enquiries

Most websites look fine and still lose the job. Yours should answer the questions your customers are already asking — and give them one clear next step. That’s what we build.

20-minute call · no obligation · prices by enquiry

Your site can look fine and still lose the job

You’ve tweaked it. New photos, a moved button, maybe a paid “refresh”. Visitors still arrive, look around and leave — and you never find out why.

“Making changes to my site based on guesses instead of actually knowing where the problem is.”

— real business owner, online discussion

“Sites that technically look fine but sound like they were written for a board meeting instead of an actual customer.”

— real business owner, online discussion

That second one is usually it. The design isn’t the problem. The site talks about the business while the customer is hunting for their answer: what will it cost, can I trust you, what happens next?

Every site starts with your customers, not a template

01Audit what you have

Your current site is scored on design, copy, SEO, trust and mobile, so we know what’s losing enquiries before anything changes.

02Research your buyers

We read what people in your market actually say — reviews, forums, the questions they ask — and check what they type into Google. Your site gets written in their words, not industry jargon.

03Write first, then design

Every page answers the questions buyers ask, in the order they ask them, and ends with a clear next step. The design is built around those words, not the other way round.

04Build it to be found

Quick on a phone, a page for each service you want to be found for, and the behind-the-scenes code Google and AI search tools read — so the right people find you.

Two rebuilds, both live

Both started with the free audit. Hover over either one and you’re scrolling the real site.

The rebuilt ID Improvements homepage — We Build Things Properly
Before: 38/100

ID Improvements

A South Devon builder: 19 trade pages, 7 town pages, and phone load time cut from 17.5s to about 5s.

The rebuilt Heat Pumps Specialists homepage — frosted house, heat pump, instant estimate form
Before: 27/100

Heat Pumps Specialists

Rebuilt end to end — design, copy and SEO, down to an instant-estimate tool that turns visitors into enquiries.

What you get

  • A page for every service you want to be found for — so someone searching “kitchen fitters Torquay” lands on kitchens, not your homepage.
  • Words written for your customer — their worries answered before they have to ask.
  • One clear next step on every page — a quote, a call or a booking. Never a dead end.
  • Built to load quickly on a phone, with the page structure and local-business code Google uses to understand what you do and where.
  • Open to AI search — set up so tools like ChatGPT and Perplexity can read your site when people ask them who to hire.
  • One person from first call to launch. You deal with Alfie, not a chain of account managers.

Questions, answered straight

How much does a website cost?

It depends on how many pages you need and what the site has to do, so every build is quoted after a short call. You get a fixed price for an agreed scope before anything starts — no surprises halfway through.

Do I need the free audit or the Conversion Blueprint first?

No, but they help. The free audit shows what your current site is losing. A build starts from the same customer research that goes into the Conversion Blueprint, so the new copy is written in your buyers’ words.

Can you improve my existing site instead of starting again?

Often, yes. Clearer buttons, better page copy and lighter images all work on the site you already have. We’ll tell you honestly which route makes more sense.

Do you write the words, or do I?

We write them, from research into your customers, and you check them. You know your business; we know how to turn it into words that win the enquiry.

Will I get chased after the call?

No. One call, a clear quote, and the decision is yours.

Ready for a site that wins the enquiry?

Tell me about your business in a 20-minute call. You’ll leave knowing what your site needs, and roughly what it would take.

Audit My Website Free